Terms of service

Terms of Service

Last updated: April 2026

These Terms of Service ("Terms") govern your use of the website and services provided by Global Hearts ("we", "us", "our"). By accessing or using our website, you agree to be bound by these Terms.


1. Company Information

Global Hearts
Chamber of Commerce (KvK): 94716463
Email: globalhearts.clothing@gmail.com


2. Use of Our Website

By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.

You agree not to use our products or services for any unlawful or unauthorized purpose, nor violate any applicable laws.


3. Products

All products are made to order. As a result:

  • Minor variations in color, print placement, or finish may occur

  • Product images are for illustration purposes and may not be identical to the final product

We reserve the right to modify or discontinue products at any time without notice.


4. Orders and Payments

We accept the following payment methods:

  • iDEAL

  • Klarna

  • Credit card

  • PayPal

All prices are listed in EUR unless stated otherwise.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.


5. Shipping

Shipping times and costs are outlined in our Shipping Policy.
We are not responsible for delays caused by shipping carriers or customs.


6. Returns and Refunds

Customers have the right to request a return within 14 days of receiving their order.

  • Return shipping costs are the responsibility of the customer

  • Items must be returned unused and in original condition

For full details, please refer to our Return & Refund Policy.


7. Intellectual Property

All content on this website, including but not limited to logos, designs, graphics, and text, is the property of Global Hearts.

You may not reproduce, distribute, or use any content without prior written permission.


8. Limitation of Liability

To the fullest extent permitted by law, Global Hearts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

We do not guarantee that the website will be uninterrupted, secure, or error-free.


9. Incorrect Information

We are not responsible for errors in product descriptions, pricing, or availability. We reserve the right to correct any errors and update information at any time without prior notice.


10. Returns Due to Incorrect Address

If an order is returned due to an incorrect address or being unclaimed, additional shipping charges will apply to resend the order.


11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Netherlands.


12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this website.


13. Contact

For any questions regarding these Terms, please contact us at:

globalhearts.clothing@gmail.com